Got Questions? We’ve Got Answers
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Frequently Asked Questions
How much space do I need for the tents?
Each tent setup requires approximately 3' x 6' of floor space per guest, including the sleeping area and décor. We recommend measuring your space before booking. If you're unsure whether your room will work, send us a photo and approximate measurements and we'll help determine the best layout.What is included in a Glam Tent Party?
Your package includes delivery, setup, styling, and pickup of the rented tent-party equipment and décor included in your selected package. Each setup is thoughtfully styled around your chosen theme for a coordinated, picture-perfect experience.How many guests can you accommodate?
We can create setups for small, intimate celebrations or larger tent parties. The maximum number of tents will depend on your available space and our inventory for your selected date and theme.Can I choose a theme?
Absolutely! Choose from our available themes, or tell us what you have in mind. We love creating coordinated setups around favorite colors, characters, interests, and special occasions. Custom themes or specialty décor may have an additional charge.Do you offer parties other than sleepovers?
Yes! Our tents are perfect for birthdays, indoor camping experiences, movie nights, spa parties, best-friend nights, cousins' nights, and other special celebrations. Guests do not have to actually sleep overnight to enjoy the experience.Do you provide mattresses or bedding?
Your package description will specify exactly what is included. Decorative bedding and styling pieces are provided as part of the rental setup when included in your selected package. Personal sleeping pillows and linens may need to be supplied by the guest for hygiene purposes.How long is the rental?
Standard tent-party rentals are generally designed for an overnight experience, with setup before your event and pickup the following day. Exact setup and pickup times are coordinated prior to your party.Do you set everything up?
Yes! That's part of the magic. We deliver, assemble, and style the tent experience so it's ready for your guests. After the celebration, we return to take everything down and remove the rental items.Do I need to clean everything before pickup?
No washing is necessary. We ask that personal belongings, food, candy, trash, and excessive debris be removed before pickup. We handle the cleaning and sanitizing of our rental items between events.Can food and drinks be used around the tents?
We recommend keeping messy foods and strongly colored drinks away from bedding, rugs, tents, and decorative items. You're responsible for excessive staining or damage to rental equipment.Do you offer add-ons?
Yes! Depending on availability, add-ons may include a karaoke machine with Bluetooth speaker and two wireless microphones, customized gift bags, makeup bags, deluxe spa packages, hot cocoa bars, snack & s'mores bars, candy favors, Mexican candy & botana bars, and fresh floral arrangements for the picnic table. Additional rental and entertainment options are also coming soon.Do you offer fresh flowers?
Yes. Natural flower arrangements can be added to picnic-table setups for an elevated look. Pricing varies based on the size, flower selection, season, and desired design.How far in advance should I book?
We recommend booking as early as possible, especially for weekends and larger parties. Your date is not considered reserved until the required deposit has been received and your booking is confirmed.Is a deposit required?
Yes. A 50% deposit is required to reserve your date, with the remaining balance due according to the terms of your booking agreement.What happens if I need to cancel or reschedule?
Because your date is reserved specifically for your event and inventory is taken out of circulation, deposits are generally non-refundable. When possible, we will work with you to reschedule based on availability. Your rental agreement will contain the complete cancellation and rescheduling terms.What happens if something gets damaged?
The person booking the party is responsible for our rental items while they are in their possession. Normal wear is expected, but charges may apply for missing items, excessive stains, or damage beyond normal use.Can the tents be used outside?
Our standard Glam Tent Parties are intended for indoor use unless your package specifically states otherwise. Indoor setups protect the tents, bedding, and décor from moisture, wind, insects, and unpredictable weather.Do you move furniture to make room for the setup?
The party area should be cleared and ready before we arrive. For safety and efficiency, we generally do not move large furniture or personal belongings.Do you travel?
Yes! Delivery and setup are available within our standard service area. Locations outside the standard area may be available for an additional travel fee. Contact us with your event location for a quote.What do I need to do before you arrive?
Clear and clean the designated party area, make sure there is adequate space for the number of tents you've reserved, and provide a clear path from the entrance to the setup area. Then leave the decorating to Gaby & Co. Events and Fiestas! -
How does Fall Porch Decorating work?
It’s easy! Send me photos of your front porch or entryway along with a little information about your style, preferences and budget. I’ll help you select the right package and customize the design for your home. Once your design is approved and your booking is confirmed, I take care of the sourcing, delivery and installation.What is included in the package price?
Each package includes custom design and styling, sourcing of the included natural seasonal décor, delivery and professional installation. The amount of décor varies by package, with larger packages providing a fuller, more layered look.Are the pumpkins, gourds and mums included?
Yes! The natural seasonal materials described in your selected package are included in the price. Once installed, they are yours to enjoy for the season.Are lanterns, wreaths, rugs and other accessories included?
Unless specifically stated, reusable/non-organic décor such as lanterns, wreaths, baskets, planters, rugs and doormats is not included in the base package. These can be added for an additional cost, or I can incorporate pieces you already own into your design.Can I use decorations I already have?
Absolutely! If you have lanterns, planters, a favorite wreath, rugs or other fall décor, send me photos. I’m happy to incorporate pieces that complement the overall design.Will my porch look exactly like the inspiration photos?
Every porch is unique, and that’s part of the fun! Inspiration photos and digital design concepts represent the overall style and fullness of a package. Because pumpkins, gourds, plants and other natural materials vary in size, shape, color and availability, your finished porch will be individually designed rather than duplicated exactly.Can I choose my colors and style?
Yes! Traditional orange, soft neutrals, white and green, rustic harvest, colorful and abundant—you can tell me what you love (and what you don’t). I’ll create a coordinated look that complements your home.What if I have a very small or very large porch?
Packages are offered at starting prices and can be adjusted to fit your space. Petite Fall is perfect for smaller entrances, while Classic and Signature Fall provide progressively fuller displays. Large or elaborate spaces may require additional materials and will be quoted accordingly.How much does Fall Porch Decorating cost?
Packages currently start at $300 for Petite Fall, $400 for Classic Fall and $525 for Signature Fall. Additional décor, larger spaces, special requests and travel outside the standard service area may affect the final price. You’ll receive your price before booking.How do I reserve my installation date?
After your design/package and estimate are approved, a signed service agreement and 50% deposit reserve your installation. The remaining balance is due upon completion of the installation.What happens if it rains on my installation day?
Light fall weather usually isn’t a problem, but installation may be rescheduled if conditions are unsafe or severe weather could damage the décor. If that happens, I’ll work with you to find the next available installation time.How long will my pumpkins and mums last?
Natural materials are perishable, so their lifespan depends on temperature, sunlight, moisture, wildlife and care. I carefully source seasonal materials, but Mother Nature ultimately gets the final say! Watering and caring for live plants after installation is the homeowner’s responsibility.What if a pumpkin or mum goes bad?
Because these are natural products exposed to outdoor conditions, their longevity cannot be guaranteed after installation. If something needs refreshing later in the season, contact me and I can discuss replacement or refresh options at an additional cost.Do you come back and remove everything after fall?
End-of-season removal is not included in the standard package, but seasonal takedown/removal can be added if you’d rather not handle it yourself.Do I need to be home for installation?
Not necessarily. As long as I have permission to access the porch and any necessary instructions beforehand, installation can generally be completed without you being home.How far do you travel?
I serve local communities in the Twin Cities area. Travel outside the standard service area may be available for an additional fee. Send me your city or ZIP code and I’ll confirm availability.How far in advance should I book?
Fall decorating season is short, and installation dates are limited. Booking early gives you the best selection of dates and seasonal materials. Once the schedule is full, additional installations may not be available.Can you decorate for other seasons or holidays?
Yes! Fall porch decorating is just one of the seasonal decorating services offered by Gaby & Co. Events and Fiestas. Christmas a -
What party rental items do you offer?
Our growing rental collection includes candy and dessert carts, beverage dispensers, display pieces, serving accessories, and other decorative event pieces. Inventory is continually expanding, so contact us if you're looking for something specific!Can I rent the white candy cart by itself?
Yes! Our signature white cart can be rented on its own and styled by you. It works beautifully as a candy cart, dessert station, coffee bar, beverage bar, favor station, gift display, or other creative focal point.Can you decorate and style the cart for me?
Absolutely! You can choose a simple cart rental or let Gaby & Co. style it to coordinate with your celebration. Styling, florals, signage, balloons, treats, serving pieces, and other décor can be added depending on your vision and budget.Do the candy cart rentals include candy or desserts?
Food and treats are not automatically included with a cart rental unless specifically listed in your package. We can help create a customized candy, snack, or treat experience as an add-on when available.Are beverage dispensers available separately?
Yes! Beverage dispensers may be rented separately or added to another rental or event package. Availability and quantity will depend on your event date.Do you offer delivery and pickup?
Yes. Delivery and pickup are available within our service area. Fees may vary depending on location, rental size, number of items, and setup requirements. You may also ask about pickup options for eligible rental items.Is setup included with rentals?
It depends on what you rent. Some items may be available as simple pickup/drop-off rentals, while larger pieces or fully styled displays may include professional setup and breakdown. Your estimate will clearly identify what is included.How long can I keep my rental?
Most rentals are priced for a single event or standard rental period. We will confirm your pickup, delivery, and return times when your reservation is finalized. Longer rental periods may be available for an additional charge.Is a deposit required to reserve rental items?
Yes. A deposit is required to reserve your date and rental inventory. Your items are not considered reserved until the required deposit has been received and your booking is confirmed.Is there a security or damage deposit?
Certain rental items may require a refundable security deposit. The amount, if applicable, will be included in your estimate or rental agreement and returned after the items are received in their original condition, subject to the terms of your agreement.What happens if a rental item is damaged, stained, or lost?
We understand that normal wear can happen. However, the person making the reservation is responsible for rental items during the rental period. Repair, professional cleaning, or replacement charges may apply for excessive damage, staining, missing pieces, or items that are not returned.Can I use my own decorations on the candy cart or other rentals?
Yes, with a few limitations. Please do not use nails, screws, permanent adhesives, paint, or anything that could damage the rental. If you're unsure about a decorating method, just ask us first.Can rental items be used outdoors?
Some can! Outdoor use depends on the specific rental item and weather conditions. Items must be protected from rain, excessive wind, mud, and other conditions that could cause damage. We reserve the right to modify or restrict outdoor setups when weather could create a safety or damage concern.What happens if it rains or there is severe weather?
For outdoor events, we recommend having an indoor or covered backup location. Rental items should never be left exposed to rain or severe weather. Rescheduling and cancellation terms will be outlined in your rental agreement.How far in advance should I reserve rentals?
As early as possible—especially for weekends and popular event dates. Because we have limited quantities of specialty pieces, availability is first come, first served once your reservation and deposit are confirmed.Can I combine rentals with your other services?
Definitely! Rentals can be added to our Glam Tent Parties, picnic setups, seasonal décor, and event decorating services. Combining services is also a great way to create a more coordinated look throughout your celebration.Can you create a custom rental package for my event?
Yes! Tell us your event type, date, number of guests, location, and what you're envisioning. We can put together a customized combination of rentals, décor, styling, and available add-ons to fit your celebration. -
What payment methods do you accept?
We accept cash and major credit and debit cards and other electronic payment methods available through our secure online invoicing system. Available payment options will be shown on your invoice at checkout.*A 4% processing fee will be applied to all credit and debit card transactions.*
Is a deposit required to reserve my date?
Yes. A 50% booking deposit is required to secure your event date, services, and/or rental items. Your date and inventory are not considered reserved until the deposit has been received and your booking has been confirmed.Is a security deposit required for rentals?
Depending on the service and rental equipment included in your reservation, a refundable security deposit may be required. The amount varies based on the type, quantity, and value of the equipment being rented and will be clearly identified on your estimate or invoice.The security deposit is separate from your 50% booking deposit and is intended to cover potential damage, excessive cleaning, missing items, late returns, or other charges permitted under your rental agreement.
When will my security deposit be refunded?
Your security deposit will be refunded after all rental equipment has been returned or collected and inspected, provided there is no damage beyond normal wear, missing equipment, excessive cleaning, or other outstanding charges. Any applicable deductions will be communicated to you.What if damages or replacement costs exceed my security deposit?
The security deposit does not limit the customer's responsibility for rental equipment. If the cost to repair or replace damaged, lost, or missing equipment exceeds the security deposit, the customer may be responsible for the remaining balance in accordance with the rental agreement.When is the remaining balance due?
The remaining balance is due prior to your event or rental date, as specified on your invoice and service agreement. Reservations made close to the event date may require payment in full at the time of booking.Is my 50% booking deposit refundable?
Booking deposits are generally non-refundable, as we reserve your date, allocate inventory, and may begin purchasing or preparing items specifically for your event. When possible, we may allow your deposit to be transferred to a new date, subject to availability and the terms of your service agreement.Are taxes included in the prices shown on the website?
Unless specifically stated otherwise, advertised prices do not include applicable sales taxes. Required taxes will be calculated and added to your invoice based on the products, rentals, services, and applicable tax laws.Are delivery and setup fees included?
Unless specifically included in your package, delivery, travel, setup, pickup, or other applicable fees may be additional. All applicable charges will be disclosed in your estimate before your reservation is finalized.Will I receive an invoice or receipt?
Yes. You'll receive an electronic estimate and/or invoice detailing your selected services, rentals, applicable fees, taxes, payments, security deposit, and remaining balance. A payment confirmation or receipt will also be provided after payment is processed. -
Who is responsible for rental items during my event?
The person making the reservation is responsible for all rental equipment from the time it is delivered or picked up until it is returned to or collected by Gaby & Co. Events and Fiestas. This includes responsibility for loss, theft, misuse, excessive staining, and damage beyond normal wear.What happens if something is damaged or lost?
We understand that accidents happen. However, customers may be responsible for the reasonable cost of cleaning, repair, or replacement of rental items that are damaged, lost, stolen, or returned in a condition beyond normal wear and tear.Who is responsible for supervising children around tents, carts, and other rentals?
Children must be appropriately supervised by a responsible adult at all times. Our tents, carts, décor, picnic tables, displays, and other rental items are intended for their designated use and should not be climbed on, jumped on, hung from, or used as toys. Gaby & Co. does not provide childcare or supervision.Are your tents safe for children to sleep in?
Our decorative tents are designed to create a fun indoor party experience and must be used according to the setup instructions and intended purpose. A responsible adult should determine whether the setup is appropriate for each child based on the child's age and individual needs and provide appropriate supervision throughout the event.Can guests climb or sit on the candy cart?
No. Candy carts, display carts, tables, stands, shelving, beverage stations, and decorative props are display equipment and are not designed for climbing, sitting, standing, hanging, or playing. Children should be supervised around these items at all times.Who is responsible if a guest is injured during my event?
The customer is responsible for maintaining a safe event environment and appropriately supervising guests. Customers and guests should follow all provided safety and use instructions. Gaby & Co. is not responsible for injuries resulting from misuse of rental equipment, inadequate supervision, unauthorized modifications, or failure to follow provided instructions, to the extent permitted by applicable law.What if a guest has allergies or dietary restrictions?
The customer is responsible for identifying and managing guest allergies, dietary restrictions, and sensitivities. When food, candy, beverages, cosmetics, spa products, flowers, or similar items are included or arranged as part of an experience, please notify us of known concerns before your event. We cannot guarantee an allergen-free environment or that products have not been exposed to potential allergens.Are spa and cosmetic party products suitable for everyone?
Individual sensitivities and allergies can vary. Parents or guardians are responsible for determining whether children may use facial masks, hand or foot masks, cosmetics, skincare products, or similar party favors. Products should be used according to the manufacturer's directions and discontinued if irritation occurs.Can I move rental equipment after it has been set up?
Please contact us before moving larger rental pieces or professionally installed displays. Moving tents, carts, backdrops, tables, stands, or other equipment after setup may create a safety hazard or cause damage. Customers assume responsibility for damage or injury resulting from unauthorized relocation or modification of the setup.Can I attach my own decorations to rental equipment?
Please ask us first. Nails, screws, staples, permanent adhesives, paint, glue, and other materials that could damage rental equipment are not permitted. Customers may be responsible for repair or replacement costs resulting from unauthorized alterations.What are my responsibilities for outdoor rentals?
Customers are responsible for protecting rental equipment from rain, wind, sprinklers, mud, excessive heat, and other conditions that could damage the equipment or create an unsafe environment. Outdoor equipment should never be left unattended when weather conditions could create a hazard.What happens if weather conditions become unsafe?
Safety comes first. Gaby & Co. may decline, relocate, modify, delay, or discontinue an outdoor setup when weather or site conditions could reasonably create a safety concern or risk of equipment damage. We strongly recommend having a covered or indoor backup plan for outdoor celebrations.Am I responsible for the event location?
Yes. The customer is responsible for ensuring that the property owner or venue permits the rental and setup and that the designated area is safe, accessible, and suitable for the equipment being provided. Please disclose stairs, difficult access, uneven surfaces, or other unusual site conditions before your event.What if rental equipment is stolen?
The customer is responsible for safeguarding rental equipment throughout the rental period. Items that are lost or stolen may be charged at their reasonable replacement value.Do I need to sign a rental agreement?
Yes. Depending on the services or equipment reserved, customers may be required to sign a rental/service agreement before the event. The agreement contains the complete terms regarding payment, cancellation, damage, safety, use of equipment, and responsibilities of both parties.Do these FAQs replace the rental agreement?
No. These FAQs provide general information to help customers understand our policies. Your signed rental or service agreement contains the complete terms and conditions applicable to your reservation. If there is a difference between these FAQs and the signed agreement, the signed agreement will control.